Question 1

What is Powerhause and how does it work?

Accepted Answer

Powerhause is an all-in-one business operating system built for service-based founders — coaches, consultants, fitness trainers, therapists, educators, and anyone who sells their expertise or time online.

Instead of piecing together a website builder, booking system, payment processor, and CRM separately, Powerhause creates everything you need in one guided setup called PowerLaunch.

Here's what Powerhause builds for you:
- A branded landing page with AI-written copy tailored to your niche
- A

Question 2

How long does it take to set up my business on Powerhause?

Accepted Answer

Most founders complete their full PowerLaunch setup in under 20 minutes.

Here's what the setup involves:

Step  Time 
------------
 Niche and audience  2 minutes 
 AI generates your offer copy  Instant 
 Review and edit copy  3–5 minutes 
 Set your packages and prices  2–3 minutes 
 Connect your booking calendar  1 minute 
 Upload your logo and brand colours  2 minutes 
 Connect Stripe  5 minutes (new accounts) / 30 seconds (existing) 
 Review and publish  2 minutes

The only part that may ta

Question 3

What type of business is Powerhause designed for?

Accepted Answer

Powerhause is designed for service-based founders — people who sell their expertise, time, or skills directly to clients.

It works brilliantly for:
- Business coaches and life coaches
- Fitness trainers and nutritionists
- Therapists and counsellors
- Marketing and brand consultants
- Virtual assistants and online business managers
- Social media managers
- Tutors and educators
- Wedding planners and event coordinators
- Interior designers
- Hair, beauty, and wellness practitioners
- Photograph

Question 4

Do I need technical skills or coding knowledge to use Powerhause?

Accepted Answer

No. Powerhause is built specifically for non-technical founders.

You don't need:
- Any coding or programming knowledge
- Design experience
- A domain name (though you can connect one)
- An existing website
- Any knowledge of Stripe, payment systems, or APIs

The PowerLaunch wizard walks you through every step with plain-English prompts. Our AI writes your landing page copy from your answers — you just review and edit it in plain text.

If you can fill in a form and click a button, you can launc

Question 5

How do I get paid when a client purchases through my Powerhause page?

Accepted Answer

When a client purchases one of your packages through your Powerhause landing page, here is exactly what happens:

1. Client pays — they enter their card details on a Stripe-hosted checkout page
2. Money goes to your Stripe account — directly into your connected Stripe account, not to Powerhause
3. Powerhause deducts a small platform fee — automatically, before the money reaches you (see fee details below)
4. Stripe pays out to your bank — on a rolling schedule, automatically

You never touch car

Question 6

What are the Powerhause subscription plans and what do they include?

Accepted Answer

Powerhause has three plans:

Free — £0/month
- Full PowerLaunch wizard
- Landing page with AI copy
- Stripe checkout for payments
- Booking calendar embed
- Lead capture and CRM
- Link-in-bio page
- Webinar delivery (basic)
- Powerhause branding on your pages
- 1.5% transaction fee per payment received

Basic — £49.99/month
Everything in Free, plus:
- Connect your own custom domain
- Remove Powerhause branding from your pages
- Advanced AI copy tools (regenerate any section, A/B variants)
- Prio

Question 7

How does annual billing work and can I switch from monthly?

Accepted Answer

Annual billing lets you pay for a full year upfront at a discounted rate compared to paying monthly.

Annual prices:
- Basic annual: £479.00/year (equivalent to £39.92/month — saving £120.88 vs monthly)
- Pro annual: £779.99/year (equivalent to £65.00/month — saving £179.89 vs monthly)

How to switch from monthly to annual:
1. Go to Dashboard → Settings → Subscription
2. Click "Switch to annual billing"
3. The switch takes effect at the start of your next billing cycle — you are not charged twic

Question 8

How do I cancel my Powerhause subscription?

Accepted Answer

You can cancel your subscription at any time — no hidden fees, no cancellation charges.

How to cancel:
1. Go to Dashboard → Settings → Subscription
2. Click "Manage subscription"
3. This opens your Stripe Customer Portal
4. Click "Cancel subscription"
5. Choose "Cancel at end of billing period"

What happens after cancellation:
- You keep full access to your plan until the end of your current billing period
- After that, your account moves to the Free plan automatically
- Your data, pages, and

Question 9

Where can I find my invoices and payment receipts?

Accepted Answer

All your Powerhause subscription invoices are available in your billing portal.

To access your invoices:
1. Go to Dashboard → Settings → Subscription
2. Click "Manage subscription"
3. In the Stripe Customer Portal, click "Invoice history"
4. Download any invoice as a PDF

Invoices include:
- Your name and billing address
- Powerhause's business details
- The amount charged and the date
- A unique invoice number

For UK VAT:
Powerhause invoices include the relevant tax information. If you requir

Question 10

How do I connect my Stripe account to receive payments?

Accepted Answer

Connecting your Stripe account is what enables your clients to pay you. Without it, your packages will be visible but clients cannot complete a purchase.

If you already have a Stripe account:
1. In the PowerLaunch wizard, reach Step 4 (Payments)
2. Click "Connect Stripe account"
3. You'll be redirected to Stripe
4. Log in to your existing Stripe account
5. Click "Connect" to authorise Powerhause
6. You'll be redirected back to Powerhause automatically

If you don't have a Stripe account:
1. Cli

Question 11

When does money from client payments reach my bank account?

Accepted Answer

Stripe automatically transfers your earnings to your bank account on a rolling schedule.

Payout timeline:
- New Stripe accounts: 7-day rolling payout. If a client pays on Monday, the money arrives in your bank the following Monday.
- Established accounts (after ~90 days of activity): Payouts typically shorten to 2 days.

This is set by Stripe, not Powerhause — as your account builds a transaction history, Stripe automatically adjusts your payout schedule.

To view your payouts:
1. Go to Dashboa

Question 12

My Stripe account says 'restricted' — what does this mean and how do I fix it?

Accepted Answer

A "restricted" Stripe account means Stripe has flagged your account and paused your ability to receive or transfer funds. This usually happens because:

- Missing verification documents — Stripe requires identity verification for all accounts. If you haven't completed this, your account will be restricted.
- Outstanding information required — Stripe may need additional business details, a government ID, or proof of address.
- Unusual activity — Stripe's automated systems may flag accounts that h

Question 13

How do I edit my landing page after publishing?

Accepted Answer

You can edit any part of your landing page at any time from your dashboard.

To edit your landing page:
1. Go to Dashboard → Pages
2. Click "Edit" next to any section — headline, offer description, packages, FAQs, testimonials
3. Make your changes in the editor
4. Click "Save" — changes appear on your live page immediately

Sections you can edit:
- Hero headline and subheadline
- Offer description and value bullets
- Package names, prices, and feature lists
- FAQ questions and answers
- Testimon

Question 14

How do I connect my own domain name to my Powerhause page?

Accepted Answer

Custom domain connection is available on the Basic and Pro plans.

On the Free plan, your page lives at powerhause.io/b/your-slug. On Basic or Pro, you can connect your own domain (e.g. yourname.com or coaching.yourname.com).

How to connect your domain:
1. Upgrade to Basic or Pro if you haven't already
2. Go to Dashboard → Settings → Domain
3. Enter your domain name
4. Powerhause gives you DNS records to add to your domain registrar
5. Add the records in your registrar (GoDaddy, Namecheap, Squa

Question 15

Can I change the design or theme of my landing page?

Accepted Answer

Yes — Powerhause has professionally designed themes to choose from, plus the option to use your own brand colours.

Available themes:
1. Classic Clean — the default. Apple-inspired minimal design, white and black
2. Nude Linen — warm, sandy tones. Ideal for coaches and wellness brands
3. Warm Ivory — cream and dusty rose. Feminine and premium
4. Deep Cacao — rich dark chocolate with gold. Luxury and premium brands
5. Chocolate Cream — medium brown tones with cream. Lifestyle and nutrition
6. Sag

Question 16

How does the booking system work on Powerhause?

Accepted Answer

Powerhause integrates with your existing booking calendar (Cal.com or Calendly) rather than building its own scheduling system. This means you get the full power of a dedicated scheduling tool embedded seamlessly into your landing page.

How it works:
1. During setup, you paste your Cal.com or Calendly booking link into Powerhause
2. Your booking calendar appears embedded on your landing page
3. Clients click "Book a call" and see your available times
4. They book directly — you get a notificati

Question 17

How do I charge for sessions versus offering free discovery calls?

Accepted Answer

Powerhause supports both free and paid bookings on the same landing page.

Free discovery calls:
- Client clicks "Book a call"
- Goes directly to your booking calendar
- No payment required
- Great for initial consultations before a client commits to a package

Paid sessions:
- Client clicks "Book a session"
- Taken to Stripe checkout first
- Pays the session fee
- After payment, redirected to your booking calendar to pick a time
- Both you and the client receive confirmation emails

Setting thi

Question 18

How do I reset my password?

Accepted Answer

To reset your password:
1. Go to powerhause.io/auth/login
2. Click "Forgot password?"
3. Enter your email address
4. Check your inbox for a password reset email from Powerhause
5. Click the link in the email and set a new password

If you don't receive the reset email:
- Check your spam or junk folder
- Make sure you're using the correct email address (the one you signed up with)
- The reset link expires after 60 minutes — request a new one if needed

If you signed up with Google or another soci

Question 19

How does the Powerhause referral programme work?

Accepted Answer

Every Powerhause account gets a unique referral link. When someone signs up using your link and upgrades to a paid plan, you earn account credit plus PowerCoins:

- Basic referral → £5 credit + 250 PowerCoins
- Pro referral → £10 credit + 500 PowerCoins

How to find your referral link:
Go to Dashboard → Referrals — your unique link is displayed there (e.g. powerhause.io/ref/your-slug).

How the reward works:
1. Share your referral link anywhere — social media, WhatsApp, email, your link-in-bio
2

Question 20

Is my data and my clients' data secure on Powerhause?

Accepted Answer

Yes — data security and privacy are taken seriously at Powerhause. Here's how your data and your clients' data is protected:

Platform security:
- All data is encrypted in transit (HTTPS/TLS) and at rest
- Authentication is handled by Supabase, a SOC 2 Type II certified provider
- Multi-tenant data isolation — your data is never accessible to other Powerhause users
- Row-level security enforced at the database level

Payment security:
- Powerhause never stores card details — all payment processi

Question 21

My landing page isn't showing or has an error — what do I do?

Accepted Answer

If your landing page isn't showing correctly, work through these steps:

Step 1 — Check your publication status
Go to Dashboard → Pages and confirm your business status shows "Published". If it shows "Draft", click Publish.

Step 2 — Check your Stripe connection
If your packages aren't showing a buy button, your Stripe account may not be connected. Go to Dashboard → Settings → Payments and check the connection status.

Step 3 — Clear your browser cache
Sometimes your browser shows a cached versi

Question 22

The AI copy generation failed — what do I do?

Accepted Answer

If you see an error when trying to generate copy with AI in the wizard, here's what to do:

Error: "AI generation failed (429)"
This means the AI service is temporarily rate limited. This usually resolves itself within a few minutes. Try:
1. Wait 2–3 minutes and click "Generate" again
2. If it continues, you can fill in the fields manually — all fields are editable without AI

Error: "AI generation failed" (general)
1. Refresh the page and try again
2. Check your internet connection
3. Try gener

Question 23

My referral link doesn't seem to be tracking sign-ups — what's wrong?

Accepted Answer

If sign-ups through your referral link aren't being tracked, check these common causes:

The person may have already signed up before using your link
Referral tracking only works for brand new Powerhause accounts. If someone already had an account and signed up again, the referral won't be credited.

Browser cookies were cleared or blocked
When someone clicks your referral link, a tracking cookie is set for 30 days. If they:
- Cleared their cookies before signing up
- Used a private/incognito wi

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